A much-in-demand professional speaker, Natalie is a ground-breaking world class trust authority, challenging conventional wisdom and consulting with top companies on how to expand their business by building customer and employee loyalty. Former Chief Marketing Officer, she is the author of Building Trust with Customers and creator of the Client Trust Index. Her inspiration and practical strategies make her a winner on the platform.
Build Loyalty in a Fickle World
Your Hidden Asset: Why Trust is Essential
Fault Line: What Your Customers Won’t Tell You